Help with Virtual Visa

 

                                                     

One of our latest reward offerings is the Tremendous Visa Reward Card, a Virtual Visa holding a fixed balance which can be used at any merchant that accepts prepaid Visas as payment.

How can you redeem this reward?

-Once you redeem your points to claim a Tremendous Virtual Reward Card, you will be directed to the Tremendous website to complete your reward redemption.

-From there you will then be taken to a page with your Virtual Visa card details, including your

  • total prepaid card balance,
  • the card’s 16-digit code and CVV number,
  • details of your local currency’s exchange rate with the U.S. dollar.

 -You will also be sent an email from rewards@reward.tremendous.com with a link to the same page.  However, please keep in mind that your Virtual Visa could take up to 3-4 working days to be processed and available to use.

How can you use this reward?

  • Your Tremendous Visa Reward Card can be used to make online purchases, like you would use a credit card, as long as the store you are buying from accepts prepaid Visa cards. Your card can also be used for in-store purchases if you can manually enter your card information in the store.
  • The price of any purchase you make must be less than or equal to the balance on your card. If the price of a purchase exceeds the available balance on your card, the transaction will be declined.
  • It is important to note that the balance on your card will be in USD, but it will be automatically converted to your local currency when you make a transaction with the card according to the local exchange rate at the time of your purchase. Please be aware that this means your card balance could fluctuate according to your local currency’s exchange rate with the U.S. dollar.

More information

For more information on how the Tremendous Visa Reward Card works, please refer to this FAQ page: https://tremendous.notion.site/Frequently-Asked-Questionsed36f47b3fb14f7dab54a4e10a9cbcb5

If you have any further questions, please reach out to Tremendous directly via the following email address: help@tremendous.com. The Tremendous team are best equipped to deal with any issues you might have, as they oversee our entire gift card reward system.

 

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