We are sorry that you have been experiencing difficulties with your gift card reward.
To resolve your problem as quickly as possible, please contact our reward partner, Tremendous, via the email address firstname.lastname@example.org. If possible, please also include in your email a screenshot which displays your issue, as this will help the team understand your issue more easily.
The Tremendous team are best equipped to investigate and deal with your issue, as they oversee our gift card reward system.
We apologise again for the inconvenience this has caused you.
Thank you for being a YouGov member.